I had a very frustrating experience with the aftersales team regarding the collection of a unit. I had negotiated a reduced collection fee, but the driver was intimidating and unhelpful. Despite reporting this to the aftersales team, the same driver was sent multiple times and refused to collect the unit. I even reached out to the showroom out of distress due to the poor service. After posting a review to share my experience, I was contacted multiple times by the escalation team asking me to remove it in exchange for waiving the collection fee. This felt unethical and uncomfortable. I recommend checking other negative reviews for similar concerns about the service.
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A family run business with over 30 years of experience in supplying quality natural stone and porcelain paving slabs all over the UK, we are constantly trying to expand by adding quality products. Now also offering a wide range of indoor wall and floor tiles along with premium quality designer vanity units along with other bathroom accessories.
With 3 warehouses in Lincoln, Essex and Birmingham we keep all our stocks in the UK offering quick nationwide delivery.
Customers can also visit our showrooms to see the product in real life. We currently have 4 showrooms in the UK: Birmingham, Watford, Peterborough & Lincoln and 1 showroom in Dublin, Ireland.
Contact us at royalestonesuk@gmail.com now for 50% off your order—don’t miss this exclusive early November black friday deal!
SHOWROOMS: WATFORD | BIRMINGHAM | PETERBOROUGH | LINCOLN | DUBLINSee more
