royalestones.co.uk

4.8
4.8 Based on 81 reviews

A family run business with over 30 years of experience in supplying quality natural stone and porcelain paving slabs all over the UK, we are constantly trying to expand by adding quality products. Now also offering a wide range of indoor wall and floor ti...

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Average Rating

4.8

/
5

81 Reviews

5 Star
91%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Sunny Patel
Returning customer here—bought tiles from you before and came back for more outdoor floor tiles Kand

Returning customer here—bought tiles from you before and came back for more outdoor floor tiles Kandla grey tiles. Excellent quality, fast shipping, perfect packaging, and they look fantastic installed. Great selection and prices. Always a pleasure—5 stars and I’ll be back!

5
Date of experience: Mar 02, 2026
KrosHksLeon
Great Initial Experience with the Company!

This was my first interaction with the company, and I left a message that they responded to promptly via messaging app. I spoke with a representative who was extremely helpful. I visited the showroom as the unit I was interested in was on display, and I found the quality to be excellent at a reasonable price.

5
Date of experience: Jan 13, 2026
Rosalie Clark
My First Experience with the Company

This was my first experience with the company, and I left a message for them, which they quickly responded to via messaging app. I spoke to a representative who was very helpful. I visited the showroom to see the unit I was interested in, and I found the quality to be excellent with a reasonable price.

5
Date of experience: Jan 13, 2026
Raleigh Barnes
Quick and Helpful Customer Support

I received very prompt and helpful customer support regarding my purchase inquiries. I would definitely recommend this company.

5
Date of experience: Jan 09, 2026
Casey Clark
Successful Paving Slab Search

Searching for paving slabs can be a hassle. I found this company online and was pleased to learn they are located in my town. I spoke with a representative who was friendly and attentive. They discussed various options with me and made sure I was getting the right product. They also informed me that I needed more slabs for my square area. Fantastic service and great pricing as well. Thanks!

5
Date of experience: Jan 09, 2026
Tamara Patterson
Excellent Service After Ordering

I have ordered several times through the company and have always found their products to be great at competitive prices. After my last order, I realized I had under-ordered, and I reached out to a representative. They were professional and efficient in answering my questions about collection versus delivery options. The service was quick and effective. Thank you!

5
Date of experience: Jan 07, 2026
Gage
Unpleasant Experience with Aftersales

I had a very frustrating experience with the aftersales team regarding the collection of a unit. I had negotiated a reduced collection fee, but the driver was intimidating and unhelpful. Despite reporting this to the aftersales team, the same driver was sent multiple times and refused to collect the unit. I even reached out to the showroom out of distress due to the poor service. After posting a review to share my experience, I was contacted multiple times by the escalation team asking me to remove it in exchange for waiving the collection fee. This felt unethical and uncomfortable. I recommend checking other negative reviews for similar concerns about the service.

1
Date of experience: Jan 05, 2026
Calvin Turner
Consistent Great Service from the Representative

As usual, I received great service from the representative who arranged a fantastic price and prompt delivery.

5
Date of experience: Jan 02, 2026
Marsha Cook
Helpful Communication Over Messaging

The representative was very helpful over messaging, providing great prices after I received product samples.

5
Date of experience: Jan 02, 2026
Todd Wright
Good Communication and Quality Options

The communication from the representative was excellent. There were many paver options available, all of good quality and reasonably priced. We chose Roca Beige and can't wait to have them installed.

5
Date of experience: Dec 31, 2025

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Business Details

  • A family run business with over 30 years of experience in supplying quality natural stone and porcelain paving slabs all over the UK, we are constantly trying to expand by adding quality products. Now also offering a wide range of indoor wall and floor tiles along with premium quality designer vanity units along with other bathroom accessories.

    With 3 warehouses in Lincoln, Essex and Birmingham we keep all our stocks in the UK offering quick nationwide delivery.

    Customers can also visit our showrooms to see the product in real life. We currently have 4 showrooms in the UK: Birmingham, Watford, Peterborough & Lincoln and 1 showroom in Dublin, Ireland.

    Contact us at royalestonesuk@gmail.com now for 50% off your order—don’t miss this exclusive early November black friday deal!

    SHOWROOMS: WATFORD | BIRMINGHAM | PETERBOROUGH | LINCOLN | DUBLINSee more

  • email royalestonesuk@gmail.com
  • call 08000029421
  • language https://www.royalestones.co.uk

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