royalmail.com

1.4
1.4 Based on 241 reviews

Royal Mail is the UK’s designated Universal Postal Service Provider, supporting customers, businesses and communities across the country. We are the only company that has the capability to deliver a ‘one-price-goes-anywhere’, six-days-a-week service on a ...

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David Walters
Royal Mail lied about a delivery that was not made! I paid a visit to Keynsham DO on Saturday 4th Ap

Royal Mail lied about a delivery that was not made!
I paid a visit to Keynsham DO on Saturday 4th April. This as a result of a delivery text I received on 1st April that my letter would be delivered on 1st April, which I had not received. The Keynsham DO spoke to the young stand in postman for that day by phone and he told them it had been posted in my post box. I was in all day on 1st April and checked the postbox 3 times NO POST. My ring door bell history video was proof that no postman visited our road that day. I am still without my Moonpig delivery and we go on holiday Monday 6th April!
Parcel Track Ref. JQ824489188GB

1
Date of experience: Apr 04, 2026

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Business Details

  • Royal Mail is the UK’s designated Universal Postal Service Provider, supporting customers, businesses and communities across the country. We are the only company that has the capability to deliver a ‘one-price-goes-anywhere’, six-days-a-week service on a range of letters and parcels to more than 29 million addresses across the UK. General Logistics Systems (GLS), our European parcels business, operates one of the largest ground-based, deferred parcel delivery networks in Europe.See more

  • language https://www.royalmail.com

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