Only because there's no '0'. Again they've let me down and a 91 year old friend. Two letters I sent(on separate occasions) neither arrived.
Now I have do a 3rd letter and send recorded delivery to ensure it gets there rather than let her down. ROYAL Mail, there's nothing Royal about you. You're not even fit for purpose!
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Royal Mail is the UK’s designated Universal Postal Service Provider, supporting customers, businesses and communities across the country. We are the only company that has the capability to deliver a ‘one-price-goes-anywhere’, six-days-a-week service on a range of letters and parcels to more than 29 million addresses across the UK. General Logistics Systems (GLS), our European parcels business, operates one of the largest ground-based, deferred parcel delivery networks in Europe.See more