rozeremit.com

2.6
2.6 Based on 49 reviews

We're more than just a remittance service; we're your partners in spreading smiles across the globe. Our mission is to connect hearts and homes through fast and reliable money transfers, always treating our customers like family. Whether you're new to sen...

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Average Rating

2.6

/
5

49 Reviews

5 Star
36%
4 Star
8%
3 Star
2%
2 Star
2%
1 Star
53%

All Reviews

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Review Time

Juan García-Baró Huarte
They seem to have lost a transfer of a significant amount of money after another four went through c

They seem to have lost a transfer of a significant amount of money after another four went through correctly. This happened almost 3 months ago.

After multiple emails and calls (they take hours to pick up), and me and the receiver wasting our time like idiots, now they claim at Roze Remit that the money was withhled by "a third party". They claim to have contacted this supposed "third party" and to be awaiting their response.

I'm gathering all info on all calls and emails, as I am seriously considering going to the police.

Unacceptable, maybe even fraudulent. Never use.

1
Date of experience: Feb 07, 2026
Christi
Exceptional support during account hold

I had a fantastic experience when my account was temporarily suspended due to compliance matters. After informing the team about the urgency of my transaction, a representative reached out at night to ensure my request was handled promptly. The representative was extremely professional and courteous. I highly recommend their services.

5
Date of experience: Jan 11, 2026
Claire Adams
Outstanding Effort!

Truly impressive! Great job! I appreciate all the hard work and excellent contribution. You managed everything wonderfully. A perfect 10 stars 🌟 for your 24/7 support. Thank you once again!

5
Date of experience: Jan 03, 2026
Dragan61
Exceptional Support During a Transaction Issue

I recently encountered a situation where a transaction was held up for a day, and I sought help. The representative was incredibly supportive, committed, and understanding throughout the entire process. Their professionalism and sincere concern made the situation much more manageable. I would strongly recommend their assistance to anyone facing transaction inquiries or related challenges—it's truly remarkable.

5
Date of experience: Dec 09, 2025
Frederic
Transaction support was exceptional

I had a transaction that was on hold for a day, and I reached out for help. The representative was incredibly supportive, committed, and understanding during the entire process. Their professionalism and genuine concern made everything much easier to navigate. I highly recommend this representative to anyone with transaction questions or issues—their assistance is remarkable.

5
Date of experience: Dec 09, 2025
Darren Taylor
Money transfer delays and poor support

Sending money takes forever, and when you need help with a real issue, they seem to ignore you. Both contact numbers in the app become unreachable after a while, leaving you stressed out.

1
Date of experience: Dec 03, 2025
Caden Baker
Avoid this service for money transfers

Avoid this company for transferring money; they will take your funds. I don't understand how they are authorized, given their track record. They've lied consistently; every time we contact them, they insist the money has been sent, but it hasn't. The funds were urgently needed for medicine, but they took it instead. I'm filing complaints with various authorities and reaching out to media outlets to expose these practices. Be wary of the positive reviews; they may not be genuine. I assure you, this is not a legitimate service, and you risk losing your money.

1
Date of experience: Nov 28, 2025
Lucas Hughes
Scam warning

This service appears to be a scam; they take your money and then ask the recipient for identification. I've never encountered this before. When I requested a refund, I was told it would take 10 days. How can that be acceptable?

1
Date of experience: Nov 27, 2025
Patience M.
Trustworthy service despite concerns

Despite mixed feedback, I decided to trust this service and it turned out to be legitimate. Initially hesitant, I discovered them through social media. After sending funds, they were ready for pickup in just one minute! My sister had tried other services without success until this one. The pickup process was seamless. I even tried sending a larger amount for a construction project, and it was processed in under 5 minutes! No hidden fees and competitive rates—I'm very satisfied and would recommend it to others.

5
Date of experience: Nov 26, 2025
Lionel
Not recommended due to theft

I do not recommend this service as they took my money.

1
Date of experience: Nov 16, 2025

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Business Details

  • We're more than just a remittance service; we're your partners in spreading smiles across the globe. Our mission is to connect hearts and homes through fast and reliable money transfers, always treating our customers like family. Whether you're new to sending money abroad or a seasoned sender, everyone is welcome to experience the Roze Remit difference. Let's make financial transactions feel personal and meaningful together!See more

  • email support@rozeremit.com
  • call +442039947333
  • language https://rozeremit.com

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