I've had an RPS pump for several years now, and I can say that my customer support experience is second to none. While I've had my frustrations in the past, RPS has always come through and helped me with my problems. My last issue occurred several weeks ago. I ran through all of their troubleshooting list and it ended up being a bad submersible well pump (wore out after a few years of use). I talked with a couple of people and eventually ended up speaking with Anthony. I explained the issue/frustration I was having, and he was able to get me a GREAT deal on a replacement pump, and they shipped it out later that day. I got the new pump setup and I'm now pumping water again!No company is perfect, but I've always appreciated the team at RPS. They really do try their hardest to keep their customers happy.Thanks for all you do!
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