Where to start!It all started off great! The service was brilliant when buying the car however that all changed when the issues started!Within 24 hours of owning the vehicle the engine light came on. I’ve owned the car for 3 months and majority of the time it’s been in the garage having various repairs! Whats more irritating is the after service! I’ve been sent away in an untaxed vehicle to use while mine was in for repair which tookMe 2 days to sort out. Sent away in a loan vehicle that was sold so I had to return it a day later. I’m self employed and over the last 3 months I have had a substantial loss in earnings with my vehicle being away and being messed around .it was returned back by Ford and I had to then wait a further 3 days to collect my car as it needed to be PDI’d even though it had just got a health check from Ford. The light tint was damaged before I picked it up presuming while it was washed I wasTold that would be sorted and it wasn’t. I was told before picking it up it was having a full health check from Ford, I asked them about this when I spoke to them. They confirmed no health check was done and it went in for a new key. It’s got to the point where I asked to return the vehicle due to the constant problems. However all my calls are now ignored or I’m told I will get a call back which never materialises. Or my emails are not responded to as nobody wants to deal with ltOn their website it tells you about the RS promise that issues will be dealt with promptly. I can confirm this is not the case!It started to well but it’s turned into without question the worst experience I have ever had buying a car! I have given up trying to deal with RS and will now be going down the legal route!I’m not usually someone who leaves a bad review I like to try and sort things privately.Very dissapointed I’ve spent a lot of money to just have a constant headache for the last 3 months
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Prestige & Luxury Car Sales Cheshire
