Review Time
I bought a car from this garage today and the whole experience was fantastic from start to finish. The process was quick, smooth, and completely hassle-free. The staff were friendly, professional, and made everything easy to understand. I’m really happy with the car and the service I received. Highly recommend to anyone looking for a straightforward and pleasant buying experience. The car is PERFECT!!!
Illegal, dishonest, and dangerously negligent dealer — buyer beware
I bought a BMW X3M here three months ago. While the car itself is excellent, this dealer’s behaviour was shocking, dishonest, and in some cases illegal. The V5 took a month to arrive despite constant chasing, staff ignored messages, and on the sales receipt the car was marked as “sold to salvage” without any disclosure.
Even worse, after collecting the car, I discovered it still had finance outstanding, which is illegal to sell. It took 2–3 days of chasing to get this corrected. The “recent service” was a joke — oil looked like it came from a diesel, air filters were marked 2021, and staff couldn’t even tell me what oil had been used.
The car also had undisclosed previous repairs: the boot lid had been poorly resprayed and the rear wing had a shoddy finish, all of which I had to fix myself. On top of this, the rear tyres were the wrong size, which could have seriously impacted the xDrive drivetrain if I hadn’t spotted it — another undisclosed safety risk.
The attached pictures on the google review,this dealer misleads customers, hides major issues, sells cars illegally, and takes no responsibility for safety or quality. I would never trust them and strongly advise anyone considering buying here: stay far away.
Awful company to use. Put a deposit down on a vehicle early January. Still didn't have the car middle of February. It was a BMW for that supposedly needed a recall to BMW. BMW didn't know about this certain car needing a recall. Had to use wattsapp to contact them. You can see that they have read the messages but would t respond. Never had a call off them or any apologies about the wait time. In the end I moved on to a different company. Been well looked after. Shambles of a business. Stay away if you can
I have recently bought a car from the team at RS car sales and they were very helpful and professional from start to finish. Any additional information I asked regarding the car or the process, was answered in good time and in good detail by the team. They went above and beyond for me throughout the final stages of completion to put my mind at ease and even followed up with me a few days after the sale had concluded. Highly recommend for a professional buying experience..
Illegal, dishonest, and dangerously negligent dealer — buyer bewareI bought a BMW X3M here three months ago. While the car itself is excellent, this dealer’s behaviour was shocking, dishonest, and in some cases illegal. The V5 took a month to arrive despite constant chasing, staff ignored messages, and on the sales receipt the car was marked as “sold to salvage” without any disclosure.Even worse, after collecting the car, I discovered it still had finance outstanding, which is illegal to sell. It took 2–3 days of chasing to get this corrected. The “recent service” was a joke — oil looked like it came from a diesel, air filters were marked 2021, and staff couldn’t even tell me what oil had been used.The car also had undisclosed previous repairs: the boot lid had been poorly resprayed and the rear wing had a shoddy finish, all of which I had to fix myself. On top of this, the rear tyres were the wrong size, which could have seriously impacted the xDrive drivetrain if I hadn’t spotted it — another undisclosed safety risk.The attached pictures on the google review,this dealer misleads customers, hides major issues, sells cars illegally, and takes no responsibility for safety or quality. I would never trust them and strongly advise anyone considering buying here: stay far away.
Bought a Tesla from here - the pre-sales and initial aftersales support was great, but after a few weeks, I had an issue with the charge port not opening when pressed, which the car said was due to a sensor fault. They said that they could not cover this due to their warranty provider considering it a "trim piece". I emailed back saying that I don't agree that a faulty sensor is a trim piece - and that the warranty is their own arrangement; it doesn't change their obligation to fix the issue. After politely asking them to reconsider, I got an unprofessional email back refusing to fix it. I ended up getting Tesla to repair the sensor, and reclaimed the cost through my credit card provider. Shame they had to make this a bad experience. Judging by other low reviews on here, it's not the first time this has happened.
Bought my A35 2022 from this company and the whole experience was perfect from start to finish. Everything was easy, communication was spot on, and the delivery was within 2 days.I did have a small issue with the lights after getting the car, but they told me to take it straight to Mercedes and they covered all the charges without any hassle. Honestly can’t fault them — great service and a great car.
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