I purchased this doll to give as a gift. I was so excited. I expected it to look like the doll pictured on the website. Isn't that the way its supposed to work?It arrived and I opened it. My heart dropped. I was so disappointed. This thing looked NOTHING like the doll pictures. They didn't even get the eye color correct I contacted customer service and was instructed to send pictures and details as to why I am unhappy with the purchase. They offered to refund me 10% of the purchase price. I did not agree to that. Their website adverises that getting a refund is very fast. That's another lie. I have gone back and forth with these people. I think its time to call the bank.
Claim your business profile now and gain access to all features and respond to customer reviews.
