am writing this to warn others about a major failure in RT Bet’s Responsible Gambling protocols. On 15 April 2025, I explicitly disclosed a gambling addiction to my VIP Manager and received written confirmation that my account was closed. Despite this, RT Bet allowed my account to be reopened, and I was permitted to deposit over €12,650 between December 2025 and January 2026.The company has formally acknowledged this regulatory failure by issuing a partial refund of €10,000. However, they are currently refusing to refund the remaining €2,650 of my deposits.Allowing a self-identified problem gambler to deposit five-figure sums months after a permanent closure is a massive breach of player protection duties. I will be escalating this to the relevant licensing authorities and gambling commissions immediately unless a full resolution is reached. Avoid this site if you value player safety.
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