I was gifted a soft cooler through my employer (employee appreciation). Loved using the cooler on road trips and weekend getaways over the past couple of years. Recently the zipper came off track, I contact the company to find out I will need to provide email address, name, phone number of purchaser... no problem; I gave them several names in the department that deal with employee appreciation. Nope, none of the names worked...SO, I spoke with my employer. The cooler I was gifted was donated by a local vendor...no receipt, no name, no info. RTIC tells me they can't assist me without a purchase receipt. So frustrating! It's a zipper off track... they do not stand behind what they are selling.
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RTIC Coolers Offers Premium Rotomolded Coolers that are a fraction of the Price of The Competition and Hold More Ice – Free Shipping - Hassle-Free Returns - No Sales Taxes In Most States