Caution: Untrustworthy Seller - Misrepresented Vehicle Condition. I recently imported a vehicle from a seller, and I feel compelled to warn others about their misleading practices. I was promised that the vehicle was in 3.5 grade condition, as indicated on the auction sheet. However, upon its arrival, I discovered that the car had been in an accident, which was not mentioned in the documents provided. Additionally, the seller failed to send any photos of the vehicle before shipping, despite my request. This has led to significant expenses on my part, as I had to replace the entire boot of the car. I attempted to reach out via email, and they mentioned they would look into it, but it has now been over three weeks without any follow-up. I strongly advise potential buyers to proceed with extreme caution when dealing with this seller. Always ask for detailed images and carefully review the auction sheet and documentation before finalizing any purchase. Has anyone else encountered a similar issue with this seller? Please share your experiences to help others avoid this situation.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ru-Japan LTD is a new and used car exporting company. Our corporate registration number is: 0104-01-106593.
Our JUMVEA ( Japanese Used Motor Vehicle Exporting Association) registration number is: 000581
We supplier over 45 countries around the globe. We have a good customer service and trained staff to help you get your cars with confidence. Languages available so far: English, Japanese, French, Spanish, Burmese, Sinhala and ArabicSee more
