Sadly, the lack of response has only underscored the shortcomings in customer service. After submitting my review, I was encouraged to reach out directly, which I did, but there was no follow-up. Requesting communication and then not responding is not just disappointing but also unprofessional, failing to address the issues raised.
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RUBI is the world's leading manufacturer of premium tiling tools, including tile cutters, wet saws, diamond blades, drill bits, and related construction tools.
RUBI Group is headquartered in Rubí (Barcelona, Spain), with 11 subsidiaries and 2 production and logistics centers. The RUBI brand is present in more than 120 countries, thanks to a strong network of subsidiaries and branches across 5 continents.
Currently, RUBI Group designs, manufactures, and distributes tools and equipment for the construction industry, specializing in solutions for the proper installation of ceramic and other building materials.See more
