Same situation as the other recent reviews. Ordered an item worth over 1200 euro. I received one update 3 weeks ago stating it had been delayed despite it being originally scheduled to arrive on the 1st January.
Tried to get in contact multiple times since with no luck. Truly awful experience. Doesn't look good for ever receiving an item not a mind how to go about a refund.
Can you please reach out and provide an update as you seem to be more responsive here than your support channels.
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Showcasing the most vivid gemstones, striking designs and unbeatable craftsmanship, Ruby & Oscar jewellery is the epitome of showstopping style. We add a touch of luxury to the everyday, one gemstone at a time. Ruby & Oscar specialise in lab grown gemstone jewellery, crafted in precious metals with the most unique and striking designs. Add a piece of R&O to your jewellery collection.See more