Do not under any circumstances trust this companies trust pilot score !
Ordered a bracelet for my mothers Xmas present and have been given the run around for weeks now , 2 months later and still no goods or refund the owner of the company has some 15 jewellery companies registered with companies house, half of which have been dissolved. I will be chasing this through court, rip off Britain, trading standards the whole hog , as a matter of principle for all the good it will do the individual is obviously a career criminal with absolutely no moral compass.
Building a career ripping off decent trusting hard working people how they sleep at night is beyond me.
Sending out generic reply’s to this effect :
David (Ruby & Oscar)
2 Feb 2026, 11:32 GMT
Good morning,
Thank you for your enquiry regarding your refund.
Please note that, as directed by our team, there are currently ongoing delays with refunds. We are working to have them processed as soon as possible and apologise for any inconvenience this may have caused.
We appreciate your patience and understanding.
If you have any further queries or questions please don't hesitate to contact us.
Kind Regards,
Customer Service Team
Ruby & Oscar
Avoid like the plague do not under any circumstances send him any money.
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Showcasing the most vivid gemstones, striking designs and unbeatable craftsmanship, Ruby & Oscar jewellery is the epitome of showstopping style. We add a touch of luxury to the everyday, one gemstone at a time. Ruby & Oscar specialise in lab grown gemstone jewellery, crafted in precious metals with the most unique and striking designs. Add a piece of R&O to your jewellery collection.See more
