I’m sharing this so other workers know what to expect before agreeing to work with Lisa Sansom / Ruby Lemon.My experience was a cycle of delayed communication, missing information, and constantly shifting requirements around payment. After the work was completed, no clear process was provided, emails went unanswered for long stretches, and every time I followed up there was suddenly a “new” item needed that had never been mentioned before. It felt less like payroll and more like intentional runaround.The tone of communication was dismissive and gaslighting—delays were framed as my fault despite the company never providing instructions or timelines in the first place. Instead of professionalism, I was met with email tag, vague responses, and zero accountability for paying earned wages.If you choose to work with this company, protect yourself: • Get payment terms and process in writing before the job • Document everything • Do not assume you’ll be paid on time • Be prepared that you may need to pursue NY Department of Labor unpaid wage procedures to receive what you’re owedI would not recommend working with this company unless you are comfortable chasing your own pay and dealing with unnecessary stress.I worked this job over three weeks ago and still haven’t received pay.
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