I wish I could leave less than 1 star for the review. I briefly viewed an email that said 50% off. Thought great I’ll have a look at the site having previously purchased some togs 5 years ago. The pricing kept changing depending on which page I was on. I wasn’t sure if the 50% was on there. Also being international I wasn’t sure if the pricing was for my country or for US. I thought I would find out when I went to the checkout which I’ve done on many sites before. Not this site. I got to the checkout, I didn’t even get to confirm my order, cost, sizing or address and now I am being sent a delivery. The price I saw was US and given the conversion I could purchase them for less at an Australian site. There was no 50% off because apparently you needed to put in a code. And I have emailed the company twice straight after requesting the order to be cancelled and I heard nothing. I then get an email to say it’s been shipped. So I’ve emailed again and still no response. 4 emails to date and I’ve heard nothing from this company. Additionally the website has been down since just after this all started so I don’t even know if the company still exists (might explain the lack of response if it is no longer active)!!!After reading some of the other reviews I’m certainly not hopeful for a refund and even more worried I’ll be out of pocket for products that don’t even arrive. This has been an extremely stressful experience and I could not recommend this company to anyone.
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Ruby Love's period underwear, swimwear, sleepwear, and activewear offers built-in leak-proof all day period protection that actually works. No tampon required. Ruby love is for women, teens, and tween.
Website: www.rubylove.com
Customer Service: 1-516-654-2020
Live agents: Monday thru Friday 9am to 5pm EST (downtime is 12:30-1:30)
