The jacket is warm, but the hood has issues! Living in Canada, I depend on my jacket during winter. A hood is essential for warmth and wind protection. Unfortunately, the snap button design allows the hood to detach easily, making it difficult to reattach while battling the winter wind. This flaw renders the jacket nearly ineffective and I feel it wasn’t worth the price I paid. This product should have undergone proper quality control before being released. I am seeking a clear resolution from the company and hope for satisfactory customer service in this matter.
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