Ordering was straightforward, but my order was expected to arrive 7 days after purchase (ordered on the 23rd, with expected delivery by the 1st). Each day after the expected date, the delivery date was pushed back. It still hasn't arrived, even though it was supposed to be here by the 10th, and the tracking number shows it doesn't exist. Additionally, reaching anyone beyond an automated response has been very difficult, which has been frustrating! I'm considering canceling and ordering from another retailer since this was meant for my child's birthday on the 30th.
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