Had used Rugdoctor in previous years and had a good experience . This time we collected machine from a locket . Machine not clean Used machine - all seemed ok in terms of removing dirt, but we now have ( in our pet free home) the smell of cat urine . It’s disgusting . I wouldn’t recommend Rug doctor now. Company has offered money back and are sending me a spray to ‘get rid’ of the smell. I’m really hoping this works / if not I’m afraid we will need a new carpet . An expensive experience if that happens!
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