Review Time
Had used Rugdoctor in previous years and had a good experience . This time we collected machine from a locket . Machine not clean Used machine - all seemed ok in terms of removing dirt, but we now have ( in our pet free home) the smell of cat urine . It’s disgusting . I wouldn’t recommend Rug doctor now. Company has offered money back and are sending me a spray to ‘get rid’ of the smell. I’m really hoping this works / if not I’m afraid we will need a new carpet . An expensive experience if that happens!
My daughter hired a rug doctor carpet clearer from their site at Morrisons in Palmers Green, London. For a 24 hour hire and their shampoo, it cost about £50. The machine was dirty, full of scum and bits of debris from previous usage. We were disgusted at its condition. For the price we paid we had expected a reputable company to at least provide a clean machine, or clean it between use. The carpet cleaning was average, we had previously used a domestic machine from a family member which which was just as good if not better. Even after 24 hours the carpets were still damp and stubborn marks were still present. The machine was heavy and difficult to lift up the stairs. We cannot recommend this company.
Hired a Rug Doctor cleaner from our local Tesco. Made the mistake of not looking at the underneath of the machine until we got home. It was absolutely covered in pet hair entangled in the brushes and sticking to the rest of the base as well as being generally dirty. The previous hirer must have made no attempt to clean it but what is worse is that it cannot have been checked after the previous hire. It took me nearly an hour to clean it, removing a very large quantity of pet hair. I would strongly advise any hirers to always check the base of the machine before they take it home and if you are allergic to pet hair then go elsewhere.
I'm Auxiliary Doctor for emergency reason, also known as a Physician Assistant (PA) or Physician Associate, is a healthcare professional who works closely with licensed physicians to support patient care. Their role is to enhance the efficiency and effectiveness of medical services by bridging the gap between doctors and patients.
i bought , actualyl ordered a carept clearning machine because I have 3 cats at home, and thier fur is all around the house, and it is hard to get it from caprptes...but the machine i bought does the job well, almost all fur is sucked in, however it is a bit noisy and tend to get overheated if powered on for long time, but aint a big issue actually
I hired Rug Doctor to clean my carpets. It is delivered with APC overnight, but cannot be picked up. I'm supposed to stay at home from 08:00 to 18:00, without even using the bathroom, being available every single moment. The problem could be solved if the courier sent an SMS or gave a call half an hour or 5 minutes before coming, but somehow it's impossible in this communication age. I am told they sent an email, but I didn't receive anything, not even in the junk mail. I tried to reschedule it with Rug Doctor, but they are impossible to communicate. They send me the very same email no matter what I write. I took a day off from my limited annual leave days, I'm not even sure if the courier will arrive tomorrow at all! They don't bother answering.What kind of planning this? How can you not give slots of 3-4 hours, while every other company can do that? The deliveries are planned days in advance, how come there is no daily plan?
I’ve just collected the machine for the first time, and the bottom of it is covered in fur and what looks like vomit, and will require me to clean it thoroughly before I can use it. What a vile thing for customers. However good the machine works for me, I will not use RugDoctor again.
I rented the rug doctor at 10am September 12th.. started cleaning at 11am. Because this machine was not spinning water when the button was being pressed, I had to bend over and feel the carpet and make sure it was working then go over it again until it left it wet. I didn't finish until 5:30am September 13th.. due to those complications I woke up a little late returning it. Had it cleaned out spotless but since I was an hour late returning it, the fee was my entire deposit of 40 dollars that I should have been reimbursed immediately after returning the cleaned machine. I feel like I was conned into an 80 dollar rental for 24 hours. If your late fees are going to be so outrageous, the least you can do is make sure your machines are working at all your locations. And I absolutely will be expecting my money back because I did what I was supposed to do. That machine did not.
I rented a rug doctor from a local Walmart and the machine wasn't cleaned it had feces and cat litter and hair all over it walmart said they didn't have anything to do with the kiosk and that I would have to call the support number I did and they said I was issued a refund but I never received it and also while speaking to them they decided to hang up on me cause they said their was nothing g more they could do...
This was a terrible experience that has made our life harder! We hired rug doctor to clean a carpet in our new home, but the rug doctor machine leaked dirty water marks all over the carpet, making it worse!!!!As this is hired through Tesco, there was no one to speak too for a refund or indeed help! So disappointed 😞.
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