rugdoctor.com

3.1
3.1 Based on 1.3K reviews

...

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LW37
Dirty machine

My daughter hired a rug doctor carpet clearer from their site at Morrisons in Palmers Green, London. For a 24 hour hire and their shampoo, it cost about £50. The machine was dirty, full of scum and bits of debris from previous usage. We were disgusted at its condition. For the price we paid we had expected a reputable company to at least provide a clean machine, or clean it between use. The carpet cleaning was average, we had previously used a domestic machine from a family member which which was just as good if not better. Even after 24 hours the carpets were still damp and stubborn marks were still present. The machine was heavy and difficult to lift up the stairs. We cannot recommend this company.

1
Date of experience: Oct 24, 2025

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