Their customer service policies are frustrating. I faced unfair treatment during an exchange yesterday, which even the representative acknowledged. I have one of their rugs and needed the new one to match. Their exchange policy didn’t help my situation, resulting in a cost increase of over $50 for a small rug. I won't be buying from them again.
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Shop our selection of washable area rugs and runners – perfect for homes with kids or pets. Enjoy free shipping! Many rug sizes and styles available for any room.
