I purchased an 8x10 rug from Ruggable. The cost was 660 dollars. I read the return policy and the policy said you would get your money back if you returned it. Within days of receiving it, I tried to return it and they were only willing to give me $550 dollars plus a 25 dollar return fee. They lowered the price, I don't know the exact date, however it was too late as the rug was already in transit. I couldn't believe Ruggable did this. Also, It is impossible to speak with a live person. You first must go through a useless chat bot, then a chat person, who doesn't answer your questions, just provides information on how to return it. So I am out 150 bucks. Writing this to prevent this from happening to you.
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