I ordered two rugs and a nonslip underlay at the end of October. I was notified of a delay until January 15th, which I accepted since it was still within my time frame. However, today I was informed that it would take an additional 11-14 days for arrival, which was too late for me. I called to request a refund, and the process was completed in under 30 minutes, so I was very satisfied with the communication and customer service.
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At Rugs Direct, you’ll find an extensive selection of rugs in both modern and traditional styles. Huge choice of colours, patterns and designs. Shop today.
