Ordered two pairs of tactical pants as Christmas gifts. Initially, they seemed fine, but things deteriorated quickly. The first pair had a large hole in the front left pocket, while the second had a zipper slider fall off. I contacted the support team and received an automated reply indicating they were purchased over 30 days ago and were outside the return period. I explained they were gifts and requested an exception to the policy, but received another automated response saying it was too bad. Upon closer inspection, it was clear that the pants were poorly constructed, with weak seams and no quality inspection before shipping.
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