I ordered two pairs of tactical pants as Christmas gifts. Initially, they seemed acceptable, but things went downhill quickly. The first pair had a significant hole in the front left pocket, while the second had a zipper slider fall off. When I reached out to the support team, I received an automated response indicating they were purchased over 30 days ago and were outside the return period. I explained they were gifts and requested an exception to their policy, but received another automated response saying it was too bad for me. Upon further inspection, it became evident that the pants were poorly constructed, with weak seams and no quality check before shipping.
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