runawaythelabel.com

2.8
2.8 Based on 21 reviews

Runaway The Label is an Australian fashion brand inspired by a love of fashion, beauty, travel, culture and you! Runaway with us x @runawaythelabel | #runawaywithme...

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Gwendoline Wright
Avoid shopping with this brand! High prices and terrible customer service.

Avoid shopping with this brand! The prices are high, and the customer service is lacking. In fact, you might get better support elsewhere. I placed my order on Saturday, expecting to receive it within a week after paying for express shipping. Living in Melbourne and knowing this is an Australian brand, I anticipated timely service. Unfortunately, I was mistaken. Four days later, my order hasn’t even been dispatched! I reached out to customer service and only received apologies without any solutions. After following up, I was told they are currently out of the office. The customer service is appalling, and the costs for basic items are unreasonable. As I mentioned, don't waste your time with this brand.

1
Date of experience: Dec 30, 2025

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