48 hours downtime, no communication from the company, empty head office and all phones go unanswered. Website worse than useless as it contains no network information. More downtime in the last year than with BT for 5 years. Service was good but it has recently been taken over and seems to have deteriorated. The new owner, Daniel Herbert, the CEO of Fiberay, says this is not acceptable but experience seems to say the opposite.
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Runfibre is a full fibre network operator and internet service provider, specialising in rural and social communities whilst bridging the digital divide.
