They display a British flag at the top of their website, which is misleading and makes customers believe the company is based in the UK. In reality, they are based in the Netherlands.When you try to return or exchange items, they charge more than half of the original price (for example, £60 on a £100 pair of shoes), which is unreasonable.The website also advertises 3-day delivery, but delivery actually takes 15–20 days. When I phoned to ask about the delay, the representative was rude and told me first we paid custom fee and “there is no need to moan” and claimed the delay was due to customs.Overall, this company is misleading, unprofessional, and does not deliver what it promises
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At runningXpert.com we do our best to provide our customers with the largest selection of the best products for running. At the same time, we strive to provide our customers with the best possible service! Here you will find a wide selection of well-known models from leading manufacturers. We are constantly looking for new and exciting brands.
We are a Danish company and have been in the sports business for over 20 years. The Danish version of RunningXpert.com has been online since summer 2005.
We always buy our products from official suppliers, so you'll never find counterfeited products on the store.
Of course, if you have any questions regarding our online store, our products or anything else, you are more than welcome to contact our customer service.
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