runpod.io

4.2
4.2 Based on 175 reviews

We are passionate about building a GPU cloud for machine learning, artificial intelligence, computer vision, generative art, stable diffusion, dreambooth, rendering - you name it. We're a scrappy group of individuals who love to solve problems. Contact us...

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Agnes Scott
Strict spending limits lead to losses

They impose strict spending limits: after a $200 payment, you must fill out a form before they contact you—typically after a two-day wait. By the time they responded, my balance was down to $125, with many services already restricted. Communication is very poor; there’s no way to speak with a live representative, which is concerning. They didn’t address my issues and ignored my refund requests, despite my spending over $200. Ultimately, I lost $75 without any return, only to receive a delayed response later. Overall, this company's reliability is questionable, and I would advise others to steer clear.

1
Date of experience: Nov 19, 2025

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Business Details

  • We are passionate about building a GPU cloud for machine learning, artificial intelligence, computer vision, generative art, stable diffusion, dreambooth, rendering - you name it. We're a scrappy group of individuals who love to solve problems. Contact us with yours and we're happy to help. Our secure cloud solution is currently hosted in Datacenters worldwide and we are expanding every day! Our solution currently provides easy access to Nvidia GPUs in a linux environment, but we aim to support windows and AMD soon.See more

  • email support@runpod.io
  • language https://runpod.io

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