Misleading subscription and unusable results for photo animationReview:I subscribed to Runway for €17 per month because I wanted to animate old family photos and bring them to life in a respectful, realistic way.What I discovered after paying is that this is not really a “monthly” subscription — it is only 625 credits, which allows for just 4–5 attempts. Every try costs 125–225 credits, even when the result is clearly wrong.The most disappointing part is that credits are taken even when the output is badly distorted. For example:In one photo, my grandfather’s arms disappeared completelyIn another, my daughter was given a third hand on her coatMy brother’s fingers were mixed upFaces were often warped or unnaturalThese are not small imperfections — these are broken and unusable results, especially painful when you are working with precious family photographs.Despite this, credits were deducted every time, and there is no option to redo or correct the generation without paying again.The system keeps the generated copies, so it is clear what was produced, yet the user is charged again for trying to fix obvious errors.The advertising is also misleading. It is presented as a monthly subscription, but in reality it is just a limited credit pack that runs out very quickly.I did not buy this to play with random effects — I bought it to gently animate old photos of my family, and instead I ended up losing money and being left with distorted images.This is not written out of anger, but out of disappointment.Please be more honest about what users are really paying for.
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