rushdenlakes.com

2.5
2.5 Based on 20 reviews

Welcome to Rushden Lakes, Northamptonshire's Premier Shopping and Leisure Destination. Shop, eat, explore and play at over 50 of the UK's favourite stores and restaurants. With a multiplex Cinema, surrounded by 200 acres of Nene Wetlands Rushden Lakes ......

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Average Rating

2.5

/
5

20 Reviews

5 Star
33%
4 Star
0%
3 Star
0%
2 Star
10%
1 Star
57%

All Reviews

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Review Time

Mandy McIntyre
Tried going today but could not find parking. This is the worst designed complex I have ever been to

Tried going today but could not find parking. This is the worst designed complex I have ever been to. Should have kept going around the round about on the A45 and turned around then. Took me 35+minutes to leave the complex once we realised I was never going to find parking. People were driving stupidly as well and families darted out to cross wherever they wanted. How’s the shopping? I’ll never know.

1
Date of experience: Jan 31, 2026
Mandy McIntyre
Not worth the hassle

Tried going today but could not find parking. This is the worst designed complex I have ever been to. Should have kept going around the round about on the A45 and turned around then. Took me 35+minutes to leave the complex once we realised I was never going to find parking. People were driving stupidly as well and families darted out to cross wherever they wanted. How’s the shopping? I’ll never know.

1
Date of experience: Jan 31, 2026
Andy Connolly
Super dry - Rushden Lakes

The second time I have been in this particular shop. Both times the experience was made much better by their assistant manager, Petrina. She clearly has her team fully behind her and was brilliant in finding what we needed. Proper customer experience here!

5
Date of experience: Jan 03, 2026
Robin
Never go here

The worst designed location in the world. Spent an hour trying to park. Couldn't. Missed our cinema showing. Left. If the whole complex fell into the earth I would be very happy indeed.

1
Date of experience: Dec 29, 2025
Glen
Frazers , Rushden Lakes avoid avoid avoid

Went to buy perfume for my daughter from House of Frazer, perfume was priced at £52, after going to the till the cashier said it was £94, I showed her the price tag and she checked all other stock, everyone was £52, on calling her Supervisor (polly) she was told not to serve me and remove from sale, no apology, no feedback just they'd missed the price review, Polly was nothing but rude, my last time in this shop appalling service, no wonder chains are closing with service such as this

1
Date of experience: Nov 16, 2025
Gordon higham
M&S Cafe

Visited M&S Cafe for b’fast/lunch was disappointed that a full English b’fast was not on the menu as is the case in other M&S Cafe’s .Ordered a fully loaded b’fast roll which wasn’t available.So ended with a slightly stale ciabatta bacon roll ,to top it all off as I was paying water from a leaky roof landed on my head .I use M&S cafés quite frequently despite mixed results but I wouldn’t recommend M&S Café at Rushden lakes .

1
Date of experience: Sep 09, 2025
Toddy Anderson
The public facilities were spotless

The public facilities were spotless. Staff happy on actually talked to my disabled wife and me.Shops quiet as it was Tuesday, but overall, a pleasant place to shop.

5
Date of experience: Jun 24, 2025
UncookedBaconYT
Lovely staff and atmosphere

Served by Patrina today who was super lovely and nice to chat too. Easy to navigate shop, found exactly what I wanted very fast.

5
Date of experience: Jun 19, 2025
Went to M&S lacy call Jayne is so…

Went to M&S lacy call Jayne is so pathetic with her customer service and they way she spoke she definitely was judging the way I looked thanks disgusting behaviour no wonder so many people put 1 star on google get another job

1
Date of experience: Mar 27, 2025
Gale Wright
Exceptional

Fantastic place to eat excellent service very professional food was piping hot and exceptional the waitress Ariana was really helpful and professional thanks you for making our visit special

5
Date of experience: Aug 23, 2024

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Business Details

  • Welcome to Rushden Lakes, Northamptonshire's Premier Shopping and Leisure Destination. Shop, eat, explore and play at over 50 of the UK's favourite stores and restaurants. With a multiplex Cinema, surrounded by 200 acres of Nene Wetlands Rushden Lakes ...

  • language https://www.rushdenlakes.com

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