russells.co.za

3.8
3.8 Based on 32 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Vince Patterson
Frustrating Experience with Delivery

I ordered a bed online over two weeks ago, and the customer service keeps saying they have escalated the issue to their warehouse. The staff seem incompetent and indifferent about whether I receive my order. I have been waiting for their delivery department to reach out regarding a delivery date. No one should have to endure this level of frustration and incompetence. They should really reconsider their operations.

1
Date of experience: Dec 22, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More