rusticahardware.com

3.3
3.3 Based on 114 reviews

Our mission is to bring functional art pieces to the homes of the world. Our goal is to create products that uplift and inspire all who behold them in the homes of our customers. Doors don't have to be boring. Doors can, and will, allow you to Live in Art...

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iFeitaan15
Frustration with Order Process

I initially left a positive review but am now feeling frustrated. My door arrived with the wrong hardware, and customer service claimed it was a computer glitch, promising an expedited replacement. However, I later discovered that the wrong track was ordered, which they insisted was my fault. They sent out the correct track but insisted I pay for shipping. After receiving the correct track, I got another duplicate. When I called to inquire about the hangers, I found out the order had never been processed. This is simply ridiculous, especially considering the high price of the door.

2
Date of experience: Aug 16, 2024

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Business Details

  • Our mission is to bring functional art pieces to the homes of the world. Our goal is to create products that uplift and inspire all who behold them in the homes of our customers. Doors don't have to be boring. Doors can, and will, allow you to Live in Art.

  • email support@rusticahardware.com
  • call 18008918312
  • language https://rustica.com/

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