Avoid this organization at all costs. My experience has been frustrating from the beginning. I needed sidelights for my home and inquired about the expected delivery time before placing my order. I was informed it would take one to two weeks, so I paid 2800 dollars for two sidelights measuring sixteen inches by nine feet. Two weeks went by with no updates. At the end of the second week, I sent an email for an update but received no response. After the third week, I emailed again and called, yet still got no reply. By the end of the fourth week, my spouse called and I sent another email, but again there was no response. When they finally reached out, a representative dismissed my concerns, stating they receive many inquiries. I was informed that the sidelights being constructed were actually twenty inches wide instead of the sixteen inches I ordered. They suggested I have them pre-hung, which I agreed to. A credit of 2800 dollars was issued, and I was told someone would call me on Monday, with the advice to reach out if I didn't hear back. I called requesting a return call from the representative, but instead received an email claiming I had never called. Later, I was given a personal contact number but after texting and calling again, I received no response. Now, five weeks in, I see no resolution ahead. At this point, I just want my money back and to cease all interactions with this organization, as they clearly do not prioritize their customers. For your own well-being, I strongly recommend seeking alternatives.
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Our mission is to bring functional art pieces to the homes of the world. Our goal is to create products that uplift and inspire all who behold them in the homes of our customers. Doors don't have to be boring. Doors can, and will, allow you to Live in Art.
