I ordered a floor tile paint that typically includes an additive. I placed the order on Friday and it arrived at 9:23 AM on Monday, November 24. Upon opening the box, I noticed the additive was missing, so I reached out to the company via email. I requested two things: a VAT receipt and the missing additive. Four days later, I received the VAT receipt but no update about the additive. A week has passed and after sending six emails, there has been no response or resolution. It's very frustrating, especially since there's no phone number to reach out to. I doubt I will use this service again.
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Rust-Oleum is a manufacturer of protective paints and coatings for home and industrial use.
