I had high expectations for the platform. It's user-friendly, but recent changes to the free plan limit access to desktop only, removing mobile previews, which are crucial for feedback. Additionally, comments are capped at 10 for an entire website, which is unrealistic. I reached out regarding upgrading to a Pro Plan with a single seat, and they offered a discount if I provided positive reviews. I agreed but haven’t heard back after following up multiple times. This lack of communication has been disappointing, leading me to switch to a competitor with better service.
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ruttl is a website feedback tool that helps you to comment directly on live links and make real time edits.
