With all the negative feedback, it's hard to understand how this company continues to operate. I received three Data SIMs that needed activation, which should have been a simple task. After numerous calls to customer service, it took five days for one SIM to activate. A week later, and after even more calls, the other two finally worked. In total, I spent 10 days and made many calls to get them functioning. It's a shame because the SIMs offer good value and work well, but they are severely hindered by the worst customer service I've ever experienced. I recommend thinking twice before using this company and taking the poor reviews seriously.
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From bespoke hardware, multiple profiles, a 4G network, Welsh language services and a comprehensive international roaming footprint RWG provides the full spectrum of services you would expect from a mobile network but with a friendly and personal approach.
