rwgmobile.wales

1.6
1.6 Based on 141 reviews

From bespoke hardware, multiple profiles, a 4G network, Welsh language services and a comprehensive international roaming footprint RWG provides the full spectrum of services you would expect from a mobile network but with a friendly and personal approach...

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Craig Foster
Puzzled by the company's continued operation

Given the numerous negative reviews, it's puzzling how this company remains operational. I received three Data SIMs that needed activation—a process that should have been simple! Unfortunately, after countless calls to customer service, it took five days for one SIM to activate. A week later, the remaining two finally became active after even more calls. In total, it took 10 days to get functional Data SIMs. It's unfortunate because the SIMs are good value and perform well, but they are severely let down by terrible customer service. I urge others to think carefully before using this company and to take the negative reviews seriously.

1
Date of experience: Dec 24, 2025

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Business Details

  • From bespoke hardware, multiple profiles, a 4G network, Welsh language services and a comprehensive international roaming footprint RWG provides the full spectrum of services you would expect from a mobile network but with a friendly and personal approach.

  • email support@rwgmobile.com
  • call 01633415333
  • language https://rwgmobile.com

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