rxo.com

3.9
3.9 Based on 100 reviews

...

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Edison Long
Unsatisfactory customer service

Customer service was poor. Extremely long hold times and multiple rescheduled deliveries led to me canceling my order after not receiving it a month after placing it. Regarding the response: The delivery was promised for today after a flat tire on Monday, but then I was informed they don’t deliver to my area on that day. It sounds like poor communication within the company.

1
Date of experience: Dec 16, 2025

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