rxo.com

3.9
3.9 Based on 100 reviews

...

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Éric
Absolutely horrible communication problems with this company

Absolute horrible experience with the communication. They left an automatic message informing about the delivery. No way to listen to it again. I was wondering whether they had given me an approximate time of delivery. I tried to call back the number. Two possibilities: 1) You stay on the phone forever waiting to talk to someone 2) Leave a message to call me back (I left about 3 messages). Either way, it is absolutely impossible to talk to someone and nobody is calling you back. I finally got a call back about two hours after the delivery. The men who did the delivery did the job correctly. Communication is the problem. Extremely frustrating. If you can, avoid this company at all costs. Unfortunately, Rona is using this company to deliver appliances and possibly some other equipment.

1
Date of experience: Nov 15, 2025

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