ZERO STARS. This is the SECOND week in a row, my delivery has not made it to me because the driver taps out of his schedule and my delivery is scheduled last for the day . Two Friday's of waiting, calling and conveniently, no one can contact dispatch, no one can find out where on the route my delivery is and offer any sort of answer. Every customer service representative tells me that "yes, of course it is still coming and you will be called 30-mins before delivery" and now as my complaints have been escalated to "VIP" service, the call drops and disconnects. Samsung should be ashamed to use this vendor for their deliveries. AVOID AT ALL COSTS
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