Ryanair making life difficult for their passengers again! If I could give zero stars for this booking experience I wouldNot accepting paper boarding cards is a nuisance, and might prove to be a total disaster if internet failures.I just booked a flight with Ryanair and looked at the booking. The first problem was that on the confirmation I couldn't at first find the PNR number printed next to the flight details, but eventually found it buried amongst the coloured heading. Having got the PNR number, all looked fine for eventually checking in. HOWEVER, when I came to check on the "manage my booking" section on the Ryanair main website I found that it appears to be impossible to download boarding cards without being logged on to the Ryanair App on your smartphone.I'm very unhappy about this, as I don't want my phone "cluttered" with multiple apps (which Ryanair presumably want there to try to highlight their airline in front of others) Sadly, anyway, when I tried to load the app, it wouldn't load without fingerprint verification, so I'll have to make a 2-way 15 mile trip to the Apple store in town near me.My co-passenger on the same booking succeeded in downloading the Ryanair app, but couldn't load even their boarding card info as I was the main booker.Normally, with all other airlines, I can find my boarding card simply using my surname and PNR number and can get both digital photo boarding cards on my tablet and phone, AND, for additional security, print off a hard-copy boarding card in case phone or tablet photos are proving difficult to display.Technology can be very useful, but forcing customers to require more complex processes is NOT to me a good marketing policy, particularly for pensioners like me. My flight booking is proving to be a major hassle, so I'll now tend to book with other airlines where I can. Maybe Ryanair think no pensioners book their flights?IF THIS HAD BEEN A LAST MINUTE BOOKING I'D HAVE BEEN TOTALLY FIXED!
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