Very disappointing experience with Ryanair.
The ticket may look cheap at first, but if anything unexpected happens, like illness, there is absolutely no flexibility or understanding. No refund, no voucher, no real support — only extra fees and strict policies.
Customer service keeps repeating the same policy instead of trying to help in any human way. On top of that, changing the passenger name costs an unreasonable amount, which makes the ticket almost worthless.
Overall, a very frustrating experience. Cheap fares mean very little when the service is this poor.
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