ryde-technology.com

1.7
1.7 Based on 13 reviews

...

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Johan E. Bengtsson
Poor design and experience

Not working for me (this time) in Luleå. I had to get a bus instead... I am a seldom-user.- They put a no-ride zone across one of the main cycle paths in the city.- Without prior warning the bike indicated a problem and would or could not move further - I had no idea what was going on, so assumed it broke (I hear that Voi has a MUCH better voice-interface for this). I made a failure-report and assumed it would not count as not-allowed parking.- Another bike was right there, so I started on it - it too would not move (afterwards I realize due to the no-ride zone).- The app-map is of poor design with regards to colors - the no-ride zone has low visibility.- Support gave a quick first response and then nothing.I will take this as a learning experience for how to NOT design a map&GPS service and instead look at Voi and Bolt for inspiration.

1
Date of experience: Sep 04, 2025

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