I never write review but I had to leave 5 star for them. Not only in my area are their scooters of a higher quality than any other competitor (and by a mile, making the scooters not only more enjoyable to use but also SAFER because they don't slip and tremble as much when riding)
but also, this morning I forgot to end my ryde after using a scooter for a 5min trip, their app sent me a push notification on my phone that I noticed 55minutes into the ryde (appreciate the feature). I sent a customer request for a refund completely expecting to get denied as it was entirely my fault, but to my surprised they actually refunded me the entire trip no questions asked. They earned their 5 star for me.
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