I’m unsure why the staff consistently exhibit rudeness. I've visited three different locations and encountered the same dismissive attitude each time. Additionally, they seem quite petty. I needed a few documents printed quickly and was charged a service fee of £2.50 plus extra for the prints. After leaving, I realized I needed a couple more items, so I returned and politely asked to waive the service fee, but they refused and charged me again for two pages. The total came to around £6 for five black-and-white prints. They also charged me an extra £0.30 for a sleeve, even though the last customer received it for free based on their looks. It was a very surreal experience overall. I attempted to contact them online regarding a potential refund for the second service fee, but was informed that’s just their policy. Not a pleasant experience, and I will source my stationery elsewhere now. This was at the local location near various consulates and embassies, so they profit from those needing to photocopy important documents.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ryman are the nation’s destination for stationery and office supplies, with over 120 years experience and convenience at the heart of what we do, you can consider us the stationery experts, priding ourselves for offering excellent customer service, a wide product range and expert knowledge.
Our first store opened in 1893 by Henry J Ryman in Great Portland Street and has now grown to over 200 stores nationwide and a website bursting with products!See more
