Bought Ryobi RPW-5000, now unusable – app removed/unsupportedI purchased the Ryobi Phone Works RPW-5000 inspection scope in good faith, expecting to use it long-term with my iPhone. However, the official “Ryobi Phone Works” app no longer opens and appears to be removed or unsupported on current iOS versions. Since the tool has no built-in screen, the device is completely unusable without the app.It is unfair for customers to pay full price for a product that becomes electronic waste simply because the supporting software is abandoned. I believe Ryobi should provide either: 1. An updated version of the app compatible with current iOS 2. A replacement or alternative model for existing customersI hope Ryobi acts responsibly and supports their customers who invested in this product. If no solution is offered, I will strongly advise others to avoid buying Phone Works products.
Claim your business profile now and gain access to all features and respond to customer reviews.