Terrible customer service. Purchased wetsuit leggings through their Ebay shop, wore once for 20 minutes, and then when I got out of the water, realised there were a number of small fissures in the surface of the neoprene. While the neoprene is fairly thin, I would at MINIMUM expect the product to be fit for purpose, and not break down in such a way after the first wear, and having been handled very carefully.S2AS have since tried to fob me off with a defective product, blaming 'nail damage' for what is clearly the result of stress on an insufficiently strong material.I requested a replacement - with which they could have taken the defective product and taken it up with the manufacturer with the leggings in person, however this is too much trouble and so they are just trying to fob me off again.Awful. Avoid!Update: S2AS have only just responded to this review from over a year ago now, still insisting that the defect in the product I bought was down to me, despite them never even looking at the product, even after me offering to send them back for their inspection. As a customer, I would also be concerned that their approach is to breach GDPR legislation in the messages they have copied and pasted below, in what is a childish and defensive response to a reasonable request from a disappointed customer.Still avoid.
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Shop Kitesurfing, Wakeboarding, Snowboarding, Skiing and Stand up Paddle boarding Gear at great prices from the UK's leading extreme sports retailer S2AS. Worldwide shipping available and free UK mainland shipping over £80
